Privacy policy

PRIVACY POLICY

Last updated: 13 March 2026

This Privacy Policy describes how MENERI ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website or otherwise interact with our services (the "Services").

MENERI operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience. Our store is hosted by Shopify, which enables us to provide the Services to you.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Who We Are

MENERI is a brand operated by:

Meneri S.r.l.
Registered in Italy

Registered address:
Via Vegri, 418, 37020 Volargne VR, Italy

For the purposes of applicable data protection laws, we are the data controller of your personal information.

If you have questions about this Privacy Policy or our data practices, you can contact us at:

Email: hello@meneri.com

Personal Information We Collect

When we refer to "personal information", we mean information that identifies or can reasonably be linked to an identifiable person.

Depending on how you interact with our Services, we may collect the following categories of personal information:

Contact Information

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

Account Information

When you create an account with us:

  • Username

  • Password

  • Account preferences and settings

Transaction Information

  • Products viewed or purchased

  • Shopping cart activity

  • Order history

  • Returns, exchanges or cancellations

Payment Information

Payments are processed by secure third-party payment providers. We may receive limited information such as:

  • payment confirmation

  • payment method details

  • transaction information

We do not store full payment card numbers.

Communications

Information you provide when contacting customer support or communicating with us.

Device and Technical Information

  • IP address

  • Browser type

  • Device type

  • Network connection information

  • Unique device identifiers

Usage Information

Information about how you interact with our Services, such as:

  • pages viewed

  • products viewed

  • navigation patterns

  • time spent on pages

Sources of Personal Information

We collect personal information from the following sources:

Directly from you

  • when you place an order

  • when you create an account

  • when you subscribe to marketing communications

  • when you contact us

Automatically

  • through cookies and similar technologies when you use the Services

From service providers

  • technology providers

  • payment processors

  • analytics providers

  • marketing platforms

How We Use Your Personal Information

We use personal information for the following purposes:

Providing the Services

To operate our store and fulfill orders, including:

  • processing payments

  • shipping products

  • managing returns and exchanges

  • creating and maintaining your account

  • providing customer support

Improving and Personalizing the Services

To improve your shopping experience, such as:

  • remembering your preferences

  • analyzing site usage

  • recommending products that may interest you

Marketing and Promotional Communications

With your consent, we may send marketing communications, including newsletters and promotional messages.

You may unsubscribe from marketing communications at any time using the unsubscribe link in our emails.

Security and Fraud Prevention

We use personal information to:

  • detect fraud

  • secure our Services

  • protect customers and our business

Legal Compliance

We may process personal information when necessary to comply with applicable laws, legal processes, or regulatory obligations.

Legal Basis for Processing (EEA)

If you are located in the European Economic Area (EEA), we process personal information based on the following legal bases:

Performance of a contract
When processing is necessary to fulfill orders or provide the Services.

Legal obligation
When we must comply with legal requirements such as tax or accounting laws.

Legitimate interests
For purposes such as improving our Services, fraud prevention, and maintaining the security of our platform.

Consent
When you subscribe to marketing communications or agree to certain types of data processing.

Sharing of Personal Information

We may share personal information with trusted third parties in order to operate our business and provide the Services.

These may include:

E-commerce platform providers
Our store is hosted on Shopify.

Payment processors
To securely process payments.

Shipping and logistics providers
To deliver orders.

Technology and cloud service providers
To host, maintain and support our website.

Analytics providers
To understand how customers interact with our Services.

Marketing and advertising partners
To send communications and display relevant advertising.

We require these service providers to process personal information only for the purposes necessary to provide their services.

Relationship with Shopify

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

Shopify may collect and process personal information about your interactions with our store in order to provide and improve its services.

To learn more about how Shopify uses your personal information, please visit the Shopify Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • operate and maintain our website

  • remember user preferences

  • analyze how the Services are used

  • support marketing and advertising activities

For more detailed information about how we use cookies and how you can manage your preferences, please see our Cookie Policy.

Data Retention

We retain personal information only for as long as necessary to:

  • provide our Services

  • comply with legal obligations

  • resolve disputes

  • enforce our agreements

For example, transaction records may be retained for longer periods where required by tax or accounting laws.

International Transfers

Your personal information may be transferred to and processed in countries outside of your country of residence.

Where required by law, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission to ensure that your personal information is protected.

Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

  • the right to access your personal data

  • the right to correct inaccurate information

  • the right to request deletion of your data

  • the right to restrict or object to processing

  • the right to data portability

  • the right to withdraw consent

To exercise any of these rights, please contact us at hello@meneri.com.

We may need to verify your identity before responding to your request.

Children's Privacy

Our Services are not intended for children and we do not knowingly collect personal information from individuals under the age of 16.

If you believe that a child has provided us with personal information, please contact us so that we can delete it.

Security

We implement appropriate technical and organizational measures to protect personal information.

However, no system can guarantee absolute security, and we cannot guarantee the security of information transmitted over the internet.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations.

The updated version will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: hello@meneri.com

Company: Meneri S.r.l.

Registered address:
Via Vegri, 418, 37020 Volargne VR, Italy